SHIPPING & RETURN

 

SHIPPING

All MALTESTE artworks are shipped throughout the world by certified carriers and delivered in the packaging of the highest standard. Each order is fully insured and a tracking number is issued so the buyer is able to follow the delivery. North American shipping takes from 6 to 8 weeks and international shipping may take an additional 2 weeks plus the shipping time based on the shipping option you selected.

 

PRINT DELIVERY LOSS OR DAMAGE

If your print arrives damaged or broken, please contact us, we will happily replace it, but we’ll need a picture of the damage. Email us via CONTACT US from our web site. Requests must be received within 30 days of delivery and must include a copy of the shipping receipt and photographic proof of the damage for us to review and make a determination whether the damage in fact occurred during shipping. If we approve your request for a replacement, we will not charge you for the new print, but you will be responsible for the costs of returning the damaged print to us, plus the cost of shipping the new print to you.

 

FINISHED ARTWORK RETURNS

Shipping Problems/Damage
Notification of all shipping defects or damage must be made within 30 days of delivery and accompanied by the shipping receipt and photographic proof of the damage for us to review and make a determination whether the damage in fact occurred during shipping.

 

EXCLUSION FROM RETURNS
If your use of our site or services has been terminated for violation of these Terms of Sale or our Terms of Use, we may refuse to accept any returns from you.

 

GENERAL

All orders and transactions also are subject to the malteste.com Terms of Use policy, including, but not limited to, the limitations on damages and exclusions of warranties set forth therein. The Terms of Use also include provisions for arbitration of disputes and other important terms you should review. Descriptions, images, references, features, content, specifications, products, price and availability of any products or services are subject to change without notice, and our current prices can be found on our Sites and Apps. No responsibility is assumed for any errors in listed prices or other information, all of which we reserve the right to correct. Orders are not final or binding until accepted by us. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any product or service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all purchase(s); and/or to refuse to provide any user with any product or service. Malteste.com is not responsible for any delay or failure in delivery due to causes beyond its control, including, but not limited to, acts of God, war, terrorism, embargo, quarantine, accidents, fire, explosion, flood, severe weather, epidemic, riots, civil disturbance, unavailability of labor or transportation or any other similar or dissimilar cause. You are responsible for the proper and safe handling of any prints or other products you order from us. To the extent allowed by law, malteste.com’s liability for any claim relating to any product purchased from us is the amount you paid for the product.

 

 

BY CONTINUING TO USE THE WEBSITE, YOU AGREE TO BE BOUND BY MALTESTE.COM TERMS OF USE. 

 

 

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